Monday, December 03, 2007

A Response from Ektron

so here is the response I got from Ektron from my question last week...

1. <add key="PdfGenerator" value="http://pdf.ektron.com/pdfgeneratorservice.asmx" /> Creates pdf's from office documents using our free service (thats the one we turned off, external)

2.<add key="MetaDataUpdateTime" value="XX" /> updates metadata, interval time can be set XX (internal)

3. <add key="LoadBalanced" value="X" />
Turning loadbalancing on or off X (internal)

4. <add key="LoadBalServerCount" value="X"/> How many loadbalanced servers are used (internal)

5.<add key="GenerateAutoSummary" value="X"/> Generates an autosummary for your searched items. Can be turned on or off X (internal)

None of these tasks are accessing any outside servers.


2 comments:

Anonymous said...

Was the question fully answered? We have this CMS for our corp. intranet site and we've been asking Ektron Support for 1 month - Does any part of the CMS accesses the internet? .. and no one has given us an answer about this. Frustrating, because we also see in our locked down browsers (security policy) in the lower right of the workarea, it says "internet" instead of "intranet" and subdirectories are not accessible in the left hand tree.

Richard Hoska said...

Ektron still has not answered the question to our satisfaction (no big surprise); Our security specialist officer has been up in arms over it so with his help we've been slowly tracking the items down.

Buried in the documentation we have found a single line which states 'Upon installing Ektron CMS400.NET, the Ektron Windows service begins communicating with Ektron’s external PDF-generation server. To terminate this
communication, disable PDF generation. See "Disabling PDF Generation," on
page 965. Alternatively, you can generate PDFs locally. See "Local PDF Generation," on page 321.'

We have tried it several times so far (which required us to shut down the Ektron service and IIS and a host of other items) and it keeps coming back.

Ultimately we just blocked the communication via the firewall.