We had yet another baffling error pop up with Ektron's CMS400.net V7.0.X...
The content blocks displayed as expected until anyone tried to log into the system to make changes. Based on the logs the authentication was fine but the user was presented with the very unhelpful message 'the device is not ready'. This only occurred on our live production machine, the back up (running as a mirrored system) did not suffer the same issue.
I spoke with Ektron and they didn't have anything in their knowledge base, googled the problem and nothing came up.
4 hours of trouble shooting later we discovered a problem with the WSE 3.0 process hanging up. Killing the offending process immediately solved the issue. Long story short, restarting the machine would have been much faster than finding the process... but now its out on the net ... hopefully it will save you the headache.
Tuesday, February 19, 2008
Another Problem with CMS?
Labels:
CMS,
Configuration,
Ektron,
MS Server 2003,
Solution,
things that make me angry
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